GOb2b Customer App

Delivering Feature Rich Customer Experiences

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Key Benefits

Key Benefits

The GOb2b Customer App integrates seamlessly with your GOb2b website – it’s the perfect add on that mirrors the functionality of website ordering.  One of the key benefits is that the software integrates directly into your account system through the website, including Sage, Pegasus Opera, Interprise and OGL Profit 4.

The GOb2b Customer App is bespoke to your business.

You will have your own B2B App in the Apple App and Google Play Store and it will be free for your customers to download and use. Each element of the GOb2b Customer App is designed to encourage ordering, by making the customer journey easy and enjoyable. Your App will help to improve customer satisfaction by offering a convenient and efficient way for your customers to order products right from their phone or tablet, helping to increase sales and encourage repeat business. Your customers will love the ability to build extensive orders quickly with barcode scanning, using just the camera on their smartphone or tablet.

Marketing direct to your customers from your App

With the GOb2b Customer App you can send either personalised or bulk notifications to your customers via push notifications. You can let your customers know when new products or special offers are available, to encourage them to come back to your App and help drive sales time and time again.

Key features include:

  • Integration with your accounts system (including Sage and Pegasus Opera)
  • Mirrors your GOb2b website
  • Personalised branding
  • Free for your customers to download and use
  • Your customers can create large orders conveniently on their phone
  • Barcode scanning using phone or tablet camera
  • Ability to send marketing push notifications

Interested to know more? Please contact us today to book your demo of the GOb2b Customer App.

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Integrated b2b

Key Features

Smart, easy to navigate ordering process which can be automatically put into your accounting system.

Key features include:

  • Orders are placed into SOP (Sales Order Process) and allocated.
  • Quick ordering using stock codes.
  • Save baskets for logged in customers.
  • Basket quotation builder.
  • Customer order tracking.
  • Multiple payment methods supported: account, credit card (Cardstream/Opayo)
  • Optional Guest Checkout or Registration for returning customers
  • Analytics and reporting on sales & customers
  • Gift Voucher purchase, management & redemption system
  • Full multi-currency support

Provide your customers with live stock availability.

Get live stock levels and due in dates directly from your accounts system.

Key features include:

  • Stock positions displayed in the best way to fit your business needs.
  • Allow backorder when items are out of stock.
  • Display due in dates.
  • Supports BOM (Bill of Materials).

A dedicated b2b eCommerce platform requires dedicated features to meet the specific needs to trade customers.

GOb2b was built specifically to address the concerns of b2b businesses.

Key features include:

  • Sell on account – orders go directly into Sales Order Processing.
  • Product price list and discount structures.
  • View and pay outstanding invoices.
  • View order history and repeat orders.
  • Order adoption to allow your customer service team to adopt the order and run it through for the customer while they are on the phone.
  • Trade account request & approval mechanism
  • Trade account management (restrictions, pricing, multiple purchasers)

Provide your customers with all the product details they require to make purchasing easier.

All the information is pulled through from your accounting software so you only have to enter the details once if they are not already there.

Key features include:

  • Full product details including name, description and images.
  • Product codes including nominal information, part numbers and barcodes.
  • Selling price, RRP and promotional options.
  • Cross-sell options with alternative products and often bought with examples.
  • Product analytics (e.g. best/worst performers)
  • Customer review submission & management (moderation)

A smart, easy to use eCommerce website is key to create an enjoyable experience for your customers.

Everything you need to improve your website accessibility and rankings in search engines.

Key features include:

  • CMS (content management system) to give you full control over your website.
  • URLs which are formatted to show understandable names.
  • Easy to set up search engine algorithms including keywords, title tags, Alt tags and more.
  • Support with Google Analytics
  • Localisation (translation & multi-currency)

A complex set of shipping options to suit all your b2b delivery requirements.

Shipping can be complex in the b2c area but for b2b with large orders that may involve pallets, it is even more complex. GOb2b provides a complex set of shipping options, which can help organisations simplify their shipping charges whilst still recovering costs. There is also the option of bespoke shipping set-ups.

Key features include:

  • By weight / volumetric weight
  • By value
  • By number
  • By postcode or country zone
  • Product-specific shipping for heavy or awkward items
Download the full feature list