GOb2b Agent/Rep Login

Welcome to GOb2b’s Sales Agent an all-in-one sales engagement solution.

SEE HOW IT WORKS

Key Benefits

With the GOb2b Sales Agent, your sales team will always have complete control over their accounts, whenever and wherever it suits them. Key customer behaviour and ordering information can be accessed from anywhere, giving your team a convenient and flexible way to drive sales at any location.

Your field sales team can easily switch between customer accounts. The website has useful functions including the ability to carry out real time stock checks as well as pricing enquiries. The GOb2b Sales Agent has it all - your team can check customer details such as their order history, top products purchased per account and even credit information.

The GOb2b Sales Agent allows sales teams to carry out a seamless sales process, with the ability to sell to customers while knowing exactly what they need.

Key Features include:

  • Easy switching between user accounts
  • Live stock checks
  • Up-to-date pricing enquires
  • View customers’ order history
  • View top products purchased

The GOb2b Sales Agent also enhances the level of communication within your own business, with the ability to send orders straight into your accounts system, including Sage & Pegasus.  For more information please get in touch with us.

Agent Order Adoption

Agents can communicate with customers over the phone and help them complete orders on the site, by 'adopting' their order. Fully process orders on customers' behalf, including payment details and shipping options. Requires MOTO payments or account payment

Basket Quotation

Getting customer ‘buy in’ on your new trade site is sometimes difficult. Or, explaining your complicated products can also be tricky. Using this feature your sales agents can build an order and save it in a customers account with a reference number for review.

The customer can then pick this up and simply place the order if they are happy.

This is a great way to get your customers online but still give them that personal touch they might miss otherwise.

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Integrated b2b

Key Features

Order Processing Features
Stock Position Features
Product Data Features
Navigation & SEO Features
Shipping Features
Embedded Payments

Smart, easy to navigate ordering process which can be automatically put into your accounting system.

Key features include:

  • Orders are placed into SOP (Sales Order Process) and allocated.
  • Quick ordering using stock codes.
  • Save baskets for logged in customers.
  • Basket quotation builder.
  • Customer order tracking.
  • Multiple payment methods supported: account, credit card & bank transfer
  • Optional Guest Checkout or Registration for returning customers
  • Analytics and reporting on sales & customers
  • Gift Voucher purchase, management & redemption system
  • Full multi-currency support

Provide your customers with live stock availability.

Get live stock levels and due-in dates directly from your accounts system.

Key features include:

  • Stock positions displayed in the best way to fit your business needs.
  • Allow backorder when items are out of stock.
  • Display due in dates.
  • Supports BOM (Bill of Materials).

Provide your customers with all the product details they require to make purchasing easier.

All the information is pulled through from your accounting software so you only have to enter the details once if they are not already there.

Key features include:

  • Full product details including name, description and images.
  • Product codes including nominal information, part numbers and barcodes.
  • Selling price, RRP and promotional options.
  • Cross-sell options with alternative products and often-bought-with examples.
  • Product analytics (e.g. best/worst performers)
  • Customer review submission & management (moderation)

A smart, easy to use eCommerce website is key to create an enjoyable experience for your customers.

Everything you need to improve your website accessibility and rankings in search engines.

Key features include:

  • CMS (content management system) to give you full control over your website.
  • URLs which are formatted to show understandable names.
  • Easy to set up search engine algorithms including keywords, title tags, Alt tags and more.
  • Support with Google Analytics
  • Localisation (translation & multi-currency)

A complex set of shipping options to suit all your b2b delivery requirements.

Shipping can be complex in the B2C area, but for B2B with large orders that may involve pallets, it is even more complex. GOb2b provides a comprehensive set of shipping options, which can help organisations simplify their shipping charges whilst still recovering costs.

Key features include:

  • By weight / volumetric weight
  • By value
  • By number
  • By postcode or country zone
  • Product-specific shipping for heavy or awkward items

The payment solution made for your GOb2b store

Taking payments online may seem like the easy bit after all of the hard work has been done – but a simple and seamless payments experience can add volumes to the overall experience your brand delivers.

GOb2bPay is the purpose-built payments product for GOb2b eCommerce stores, and means you can rely on your customers being in the safest of hands when they pay for their purchases.

Why GOb2bPay?

  • Embedded into your GOb2b store
  • Robust security
  • 24/7 online fraud monitoring
  • Payments in one place – making reconciliation and reporting easy
  • UK-based support
  • Easy set up – no downtime
Download the full feature list