We needed bringing into the 21st century, our customers sell online to their customers, so wanted to offer them the same service.
An eCommerce site for us has long-term goals, it's all about future proofing the business.
The experience with GOb2b is a real partnership. It is fantastic and I found it a very rewarding experience.
I've always had a good relationship with GOb2b. I like the directness and openness which is also the way I work.
50% of abandoned baskets we contact now go onto purchase which is a big number and we're really pleased with the results.
We wanted to get online quickly with our EcoSoya business to be able to take advantage of the demand from these smaller candle making businesses.
The main driver for choosing GOb2b was it was made for Sage 200, it's that simple.
We have complex pricing with over 350 different price lists in our Sage accounting, and we've never found someone before who could integrate all of these successfully.